Employees make an effort to address guests and owners by name. Many have developed long-standing relationships with our returning guests, looking forward to lending the type of service they prefer. We consider this a customized approach to personal attention.
Susan Christensen, property manager, worked for the developer of Kiva in Tulsa, Oklahoma and moved here when the building was completed.
JT Thomas, maintenance superintendent, was a carpenter on the construction crew for Kiva’s creation.
Louise Sanchez, assistant manager, joined Kiva in 1985. She anchors accounting and housekeeping departments.
Roberta Dorfman, reservation manager, arrived at Kiva in 1989, after multiple lodging and reservation experiences.
Claire Gustafson, lead front desk, has been with Kiva since 1997. She returns each ski season to offer friendly, efficient concierge service during the day.