Meet the Staff

Employees make an effort to address guests and owners by name. Many have developed long-standing relationships with our returning guests, looking forward to lending the type of service they prefer.  We consider this a customized approach to personal attention.




Susan Christensen
, property manager, worked for the developer of Kiva in Tulsa, Oklahoma and moved here when the building was completed. 

JT Thomas, maintenance superintendent, was a carpenter on the construction crew for Kiva’s creation. 

Louise Sanchez
, assistant manager, joined Kiva in 1985.  She anchors accounting and housekeeping departments. 


Roberta Dorfman
, reservation manager, arrived at Kiva in 1989, after multiple lodging and reservation experiences.  


Claire Gustafson
, lead front desk, has been with Kiva since 1997. She returns each ski season to offer friendly, efficient concierge service during the day. 

The pools are open year-round, fireplaces warm up the indoors and outdoors, and families mingle at the hearty continental breakfast served each day.